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Frequently Asked Questions

I want to learn how to ride a Motorcycle, how easy it is?
If you can ride a bicycle, you can learn to ride a Motorcycle. We will teach you the basics on how to ride a Motorcycle and assist you in achieving the Basic Handling Certificate. If you have experience driving a manual (stick-shift) car, this will also be beneficial for you. 

Where and when do you conduct training / testing sessions?

Our training grounds are located in Henderson at 63 Mihinni Road. Very easy to find and only 18 minutes from Albany Northshore  and 20 minutes from CBD in the city. You can txt 0210334766 for the details. There is tons of off-road parking available. The majority of our lessons are done on Saturdays and Sundays, with weeknight training Sessions Mon-Thurs 5pm-9:30pm. We have 500 watt led lights for our night time training great for the winter months.
Call or txt or email us to find out when we are holding the next sessions. Check the Course Dates page to find out when the next sessions are coming up.  

How do I book?
Bookings can be made through info@ridertraining.co.nz or by phoning us on 0800 LRN2RD or texting us on (021) 0334766.  As we operate on a first-come-first-served policy and not on a specified course timetable, we will offer you a booking time.  If this is not suitable, we will do our best to find a time that works for you. Please take the time and read our Terms and Conditions listed below. 

How and when do I pay?

Cash payments will be taken on the day before commencement of your training.  Unfortunately, we do not have any Eftpos facilities available at our training ground. Sorry, cheques and credit cards are not accepted. 
Our Bank details for deposits for Bookings is 12-3236-0730249-11 can you put your name as a reference please and we will send a confirmation of the deposit :-)

What do I have to bring?
Please have a read of the Course Requirements and all will be explained.  

What happens if it rains on the day?

Training takes place regardless of weather. Unfortunately riding in the rain is part of Motorcycling, so why not start now?  However, lessons may be rescheduled when severe weather conditions warrant.  (Strong Winds and / or Heavy Rain). This is why we need a contactable phone number when booking. We don't mind training in the rain but do understand if you do have concerns about bad weather.

What kind of Motorcycles do you use for Training?

We have three late-model Yamaha Trickers.  They are a 250cc, single cylinder 4-stroke, are very learner friendly and suit a broad range of people.  They are that popular, many of our students don’t want to give them back to us at the end of the lesson! We also have a Suzuki GN125 available on special request, which is ideal for the shorter person (>5ft3).

Can a mate and I take the course at the same time?   Is there a discount?
Yes. We can book you both in together, depending if we are running one or two bikes we may be able to train you at the same time.  Please check when booking if we are able to run both bikes. You can receive $10 off each person when booking together, just ask.

I already own a Motorcycle, can I do the test on it?
Yes you can but it must comply with a few requirements.  It must be a Road Registered Motorcycle (LAMS approved) in a road worthy condition and can be either auto or manual.  You will need to arrange to have the motorcycle dropped off at the training ground (trailer, licensed friend rides it for you etc) as you are not permitted to ride it to the training grounds until you have a Learners Licence.

If you have any queries or questions feel free to drop us a line at info@ridertraining.co.nz and we will get back to you with an answer.

Terms and Conditions

Please take the time to read the following terms and conditions as they are there for your safety information and protection. These terms should be read and construed as forming an agreement between Rider Training NZ Ltd, here after referred to as “RTNZ”, and the student or customer here after referred to as “the student”. 

Safety and responsibilities

RTNZ will endeavour to make your training as safe and enjoyable as possible.However, there is always a small element of risk in connection with the use of any Motorcycle, which cannot be totally eliminated. Unlike a car, your instructor can have no direct control over your vehicle and ultimately it isyour responsibility to ride safely under the guidance of our instructors. RTNZ and its employees will not be accountable for any accident or incident that may occur during the training. Any damages occurred will be at the cost of the student / applicant. 

Trainee Conduct
You are responsible for always acting in accordance with the directions and advice given to you by your instructor during your training sessions. You are also responsible for making sure that you are adequately dressed and protected for motorcycle riding. You are obliged to inform us of any physical condition or otherwise that could adversely affect safety or training.  You must not be over tired, injured, or suffering from any ailment or have taken any drugs which could affect your riding.  You must inform your instructor if there are any problems in this respect.  The student must arrive in plenty of time to allow for the course to start on time. Lateness will result in loss of the students allocated training time.  The Instructor has the right to halt or suspend training of a customer if he/she believes the student is incapacitated in any way through drink or drugs, or fails to comply with instructions or safety standards.  

Cancellations & Refunds

Life can throw the occasional curve ball. You may fall sick or be called back for emergency work.  RTNZ recognizes that situations arise that may require you to cancel or change your booking.   If you can give us at least 48 hours notice prior to commencement of your course we are happy to rebook a time to suit both parties. Any shorter notice Ridertraining will withhold 50% or the Deposit for loss of downtime. This can be done either by email or phone call / txt. No shows will be black-listed from any future RTNZ courses and may be liable for the full course fee.

The training fees will be forfeited by the student under the following circumstances:

(i)       During your course if you do not adhere to the Instructors instruction or damage the motorcycle;
(ii)       During your course, if you decide not to continue with your training, then no refund of the course cost is given.

The Instructor retains the right to withdraw the student from the selected course if the Instructor believes that the required standards of safety and control will not or have not been achieved. In this situation an alternative course may be substituted to enable the student to acquire the necessary level of competence.

Accidental Damage
Should you be unfortunate enough to damage the Motorcycle that is provided by RTNZ then you may be liable to pay not more than the loss incurred by RTNZ for any repairs.

Use of own Motorcycle for Test
If you are using a motorcycle or scooter other than the one provided by RTNZ please ensure that the vehicle is a road registered motorcycle (51cc – 250cc) and is in a roadworthy condition. You will need to arrange to have the motorcycle dropped off at the training ground (trailer, licensed friend rides it for you etc) as you are not permitted to ride it to the training grounds until you have a Learners Licence.  In short the responsibility for ensuring that your bike is suitable and eligible for test is yours.  RTNZ reserves the right to refuse to train a student on their own machine if they deem the machine to be unsuitable for training purposes.

RTNZ accepts no responsibility for any loss or damage, for any reason, to any Customer’s personal property. Any damage caused to a students own motorcycle whilst being used for training purposes is the responsibility of the student. 

When you book with Rider Training (NZ), you are deemed to have read and accept the above terms and conditions.